What is ClearInsights?

ClearInsights is a platform that helps Dev Teams and Companies better manage events, bugs, information, performance & uptime for their applications and services.

ClearInsights Developer First Approach

At ClearInsights one of our core objectives is to reduce the time from which an issue is discovered for an application to when the issue is resolved. This is achieved by removing unnecessary bottle necks and empowering Dev Teams with the tools needed to achieve their goals. This benefits product teams with the ability to respond to unforeseen issues much faster and strengthening performance and stability for an organizations product catalog.

Additional resources

Logging: Product Team Approach To Application Logging

Logging is simple to integrate with applications and services using the ClearInsights SDK and easy to orchestrate and manage for product teams.

Configuration

• Configure unique mappings for each product and environment.

• Ignore logs that you don't need to reduce cost and noise.

User Roles

ClearInsights has a hierarchy that allows you to control access to features such as billing and integration. This hierarchy is as follows:

• Global Admin: the highest level of access within a company, access to all resources.

• Admin: admin access to all resources excluding organization settings and billing.

• Contributor: contributor access to core products such as Logging & Monitoring.

Global Admin & Admin roles are able to invite new users to the company and set/update a users role.

Understanding ClearInsights

Explore ClearInsights Products

Core Products: Dive a little deeper

Learn the fundamentals of ClearInsights to get a deeper understanding of our main features:

ClearInsights automation in a nutshell...

For more information see below:

For more information see below:

For more information see below:

Project Management Automation

Integrate with your Project Management platform to automatically create user stories when new bugs are logged.

ClearInsights integrates with most modern project management platforms to help Dev & Product teams seamlessly capture and work on new bugs.

How it works?

Learn more

ClearInsights has a hierarchy that allows you to control access to features such as billing and integration. This hierarchy is as follows:

• Global Admin: the highest level of access within a company, access to all resources.

Create an account

To create a ClearInsights account:

DotNet Integration

Community plan is free and is a simple start for everyone to get use to the ClearInsights platform. All new accounts will have unlimited access for 14 days. Below are some limitations if you remain on the community free plan after 14 days:

• 1 user

• 1 product

• 1k records per month

To start using ClearInsights, you need a ClearInsights account, and an application to integrate with.

Quickstart

1. Sign up to a ClearInsights account

2. : create a product and 1 or more environments.

3. to add logging and monitoring features to your applications and services.

Creating An Azure App Registration

1. Go To App Registration Service: Search for and navigate to Azure's App Registration service. This can be done by navigating to All Services page or searching via Azure portals main search bar.

2. Create An App Registration: From the App Registration service > click on New Registration.

   • Add a name for this App Registration. (Suggested Name: ClearInsights Log Managment)

It's recommended to create a new app registration as the sole purpose of this app registration is to grant ClearInsights read only access to the desired Log Analytics Workspaces.

Connect ClearInsights to App Registration

1. Grab your Tenant ID:

2. Get Your App Client ID: From the Overview tab on your Azure App Registration - copy & paste the value of Application (client) ID into the ClearInsights Log Analytics Workspace form.

3. Get Your Client Secret: From the Certificates & Secrets tab on your Azure App Registration - Create a new client secret and copy & paste the secret value into the ClearInsights Log Analytics Workspace form.

Grant App Registration access to Log Analytics Workspace

1. Go To Log Analytics workspaces Service: Search for and navigate to Azure's Log Analytics workspaces service. This can be done by navigating to All Services page or searching via Azure portals main search bar.

2. Select the workspace: You may have more than 1 workspace available in this list, most likely separated by environment or resource group. Select the appropriate workspace(s) that contain the logs that you'd like to ingest into ClearInsights.

3. Grant Access: From the Access control (IAM) blade > Select the "Role assignments" tab.

Additional Resources

Status Pages

Add 1 or more Health Status Configurations to design a Status Page. A company can have 1 or more status pages which will show the team the health status of integrated products and environments. These health status are determined by the conditions created while configuring Health Status explained in Setup Health Status Configuration.

Performance

While using the ClearInsights SDK you can measure the CPU and Memory consumption of your applications and services. This data then visualized on the ClearInsights portal as shown below:

Configuration

See Getting Started Health Status Configuration for details

Reports

Reporting gives you an overview of Operational, Unhealthy and Down statuses for your applications and services. You can filter by date range and top 5, 10, 15 to get insight into errors that occur most frequently.

Settings

Settings is where you can who can receive which kind of notifications and how frequently. For more see:

Creating a product

Creating a product is easy, simply add a product name and (optional) description.

Creating a product environment

Add an environment name to create a product environment.

After you've created your first product environment all other environments can be created by selecting the "Add New Environment" option from the drop down.

Configuration

• Configure unique automation for each product and environment.

• Configure which log types will be used to automatically send Slack notifications when captured.

• Configure the channel that automated notifications will be sent to.

• Configure the frequency the ClearInsights will send notifications to your Slack channel.

Configuration

• Configure unique automation for each product and environment.

• Decide which log types will be used to automatically create Jira issues when captured.

• Decide which Jira project these issues will be created under.

• Set who these issues will be assigned to.

• Decide the grace period for creating new Jira issues that are similar to issues that have already been closed.

Configuration

AWS Account and Access Keys

Add 1 or more conditions to your product/environment that will determine its health.

Condition Types

Add 1 or more Health Status Configurations to design a Status Page. A company can have 1 or more status pages which will show the team the health status of integrated products and environments. These health status are determined by the conditions created while configuring Health Status explained in .

Integration Types

ClearInsights notifications are fully customizable and enable users and organizations to receive alerts depending on the criteria configured.

Required Configuration

Logs

Log Types

ClearInsights platform is available with several pricing plans, from free to Enterprise-level:

• Free: A simple start for everyone. For individual developers and students working on small projects.

• Standard: For growing teams looking to build advanced insights into their applications and services.

• Professional: For small to medium sized business focused on improving processes, empowering product teams and strengthening their products.

• Enterprise: Solutions for larger organizations looking to improve app & process performance.